Account Executive - Client Services

Noida   |   Full Time
BCV is dedicated to providing superior social media support, strategy and management for the
luxury hospitality industry. BCV, A RateGain Company is seeking an Account Executive, Social
to join our team. As a highly organized and detailed professional with a proven track record of
client success, you are the key client experience lead and will oversee the delivery of all client
materials. You possess in-depth knowledge of social and digital media and are adept at
leveraging that knowledge/experience to manage high-quality work for clients. You can
identify social strategies and marketing plans that will be successful in specific client goals and
oversee the delivery of a successful plan.

Act as the client champion; be their trusted partner + day-to-day lead for all aspects of
their social marketing plan
Demonstrate a deep and thorough understanding of each client’s business objectives
and overarching marketing plans; understand how to bring sustained success via social
media deliverables
Directly manage a hospitality client portfolio encompassing upwards of 20 accounts
Keep a consistent pulse on the client’s business and be aware of all factors that
influence it
Lead all monthly and ad hoc client calls and presentations, including the development of
materials (call agendas, call recaps, etc.)
Identify areas to provide strategic value to client partners
Develop consistent strategic materials for presentation to clients, including monthly
reporting, campaign recaps, social strategies, industry insights, and quarterly business
Together with dedicated Account Supervisor or Senior Account Executive, present
materials to key clients as applicable
Uphold quality standards and execution of deliverables across all internal departments
to produce effective strategic work optimized for the client’s goals and objectives,
including Strategy, Creative, Media & Analytics, and Reporting
Oversee all social campaigns, ensuring the success of all creative development, media
placements, analytics/reporting, any necessary recalibration, case study development
Lead onsite content capture experiences, including planning, timelines, material
development, client presentations alongside the team lead
Act as the day-to-day lead for new client relationships throughout the onboarding phase;
responsible for the development and presentation of strategic materials
Troubleshoot all client-related issues; determine optimal solutions for mitigation and
continued partnership success and work together with dedicated internal team leads to
ensure issues do not reoccur
Ensure the consistency and accuracy of all budget practices across dedicated client
accounts, including accurate ad spend management and client billing/invoicing
Bachelor’s degree required
3+ years of experience in social media, brand, or digital marketing working on large
scale social communication campaigns
Deep knowledge of social media tools and platforms, including Facebook, Instagram,
Twitter, LinkedIn, Pinterest
Adept at performing in a fast-paced environment
Strong experience developing and maintaining client relationships
Proven success managing a multi-client portfolio
Proven success working in a fast-paced environment and with other partner agencies
Demonstrated ability to handle conflict and crisis resolution with client teams
Demonstrated ability to manage large and complex projects and budgets
Highly organized and able to handle multiple projects at once
Excellent written, verbal, and interpersonal communication skills
Proficiency in Microsoft Office, advanced proficiency in PowerPoint and other
presentation platforms
Experience in identifying digital and social trends to showcase value-adds for clients
Knowledge of paid media and digital analytics
Experience working with luxury and/or hospitality clientele a plus
Customer-obsessed approach
Fast-paced thinking and drive
Entrepreneurial mindset
Honest at all times
Excellence in every effort

Submit Your Application

You have successfully applied
  • You have errors in applying
By clicking Submit Application, I acknowledge having read your Privacy Policy and agree to storing and processing my data for this application.