RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering over 30 Million bookings. RateGain is trusted by 25 out of the top 30 OTAs, world’s fastest-growing airlines, 23 of the top 30 hotel chains, tour operators and wholesalers, all top car rental companies, largest cruise lines, and the largest travel management companies. In 2018, RateGain acquired DHISCO, which made it the only company in the world to offer end-to-end smart distribution. In June 2019, RateGain acquired award-winning BCV to offer guest experience cloud to maximize guest lifetime value for hospitality chains. Rategain further acquired MHS in 2021, a leading online direct revenue acquisition partner for hotels with an aim to improve their profitability and distribution independence. For more information, visit www.rategain.com.
We are looking for a seasoned DevOps Engineer and cloud native enthusiast with proven track record of using open source technologies to build, automate and scale online transaction processing systems while maintaining an uptime SLA of 99.9%.
Responsibilities:
• Ensuring 99.9% Uptime of our application and all supporting infra, external or internal.
• Work with developers in a highly agile environment to build automated CI/CD pipelines
• Build tools to reduce occurrences of errors and improve customer experience
• Work with dev team to automate various deployment tasks using open source technologies
• Participate and lead production issues and perform root cause analysis for production errors
• Design and document tools based on open source technologies for enhanced troubleshooting and product instrumentation.
• Work on continuous improvement automation projects for enabling agile deployments and infra & business transaction monitoring
• Automate day to day operational tasks and enable L1 support team
• Provide 24*7 on-call support for production issues
Experience : 2-4 years
Requirements:
Hands on experience Python programming with proven track record
Hands on experience with AWS cloud services primarily, EKS, Lambda, Messaging Service, Queue Service, Athena
Extensive hands-on experience, working in a live production environment
Hands on experience with Terraform and Jenkins
Experience in debugging production issues on Java platform
ELK setup and administration expertise
Kafka administration and monitoring
Redis administration
Load balancer (HA Proxy/Nginx) implementation and management, troubleshooting
Experience working and troubleshooting related to most of these - Java, .Net applications, Tomcat Application Server.
Hands on experience in building, managing and running Kubernates orchestration and Docker containers
Experience working on Jenkins for CI/CD
Experience working and managing Open source monitoring tools (Prometheus, Zabbix)