About RateGain:
Founded in 2004 and headquartered in India, RateGain Travel Technologies Limited (NSE,BSE: RateGain) is a provider of SaaS solutions and one of the world’s largest processors of electronic transactions and price points for travel and hospitality. It works in more than 100 countries with its 2,200+ customers—including 8 Fortune500 companies, 23 out of top 30 hotel chains, 25 out of top 30 OTAs, all top 10 car rentals, and some of the largest travel management companies, cruise lines, and airlines—to help them accelerate revenue generation.
Our Vision:
To offer an integrated technology platform powered by artificial intelligence enabling our customers to increase their revenue through guest acquisition, retention and wallet share expansion.
What we are looking to hire:
We are seeking a talented and detail-oriented Specialist - Talent Acquisition (TA) Operations to join our team. The TA Operations Specialist will play a crucial role in supporting our talent acquisition efforts by managing various operational tasks related to recruiting, onboarding, data, and candidate experience. The ideal candidate should have excellent organizational skills, a strong attention to detail, and a passion for optimizing processes to enhance the overall recruitment experience.
Responsibilities:
- Recruitment Operations & Onboarding Support:
- Maintain accurate and up-to-date records in the applicant tracking system (ATS) and other recruitment tools.
- Assist in the onboarding process for new hires, including preparing documentation, conducting BGV, sharing updated trackers and ensuring a smooth transition for new employees.
- Coordinate with various departments to ensure new hires have access to necessary tools, systems, and training materials.
- Managing all recruitment related technologies, reporting, vendor relationships and external partner organizations.
- Data Analysis and Reporting:
- Compile and analyze recruitment data to identify trends, track key performance indicators (KPIs), and generate regular reports for management.
- Lead and support special TA projects and initiatives to ensure business needs.
- Make data-driven recommendations for process improvements and strategic recruitment initiatives.
- Compliance and Documentation:
- Ensure compliance with all relevant employment laws, regulations, and company policies throughout the recruitment and onboarding processes.
- Maintain accurate records and documentation related to recruitment activities, including offer letters, contracts, and background check reports for audit.
- Candidate Experience:
- Serve as a point of contact for candidates throughout the recruitment process, providing timely communication and support.
- Gather feedback from candidates to continually improve the recruitment experience and employer brand perception.
Qualifications
- Education: Bachelor’s degree in human resources, Business Administration, or a related field. (MBA Preferred)
- 3- 8 years of proven experience in talent acquisition, recruitment coordination, or TA/HR operations.
- Impeccable attention to detail for delivering high-quality work.
- Proficiency in data analysis and reporting using tools like Microsoft Excel or Google Sheets.
- Familiarity with applicant tracking systems (ATS) and other HR software/tools (preferred).
- Process-oriented (can find ways to improve/streamline processes).
- Ability to work with highly confidential information.
- Understanding of TA Functions / Policies / Compensation.
- Excellent organizational and time management abilities.
- Ability to work effectively in a fast-paced environment and handle multiple priorities.
- Strong communication skills, both written and verbal.
Equal Opportunity Employer
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.